This piece is made to order and will take 10-15 days to be shipped out. We know this is a long time, but it is a time consuming process as each piece is hand painted.
Each of our products is made to order. If the product is damaged, defective, or incorrectly delivered, we will evaluate and replace the piece for you. All replacement requests are to be made within 24 hours of receiving the order.
NO RETURNS are offered on this product only replacements are accepted. For fragile products like glass mirrors etc, you have to make unboxing videos and take images.
For us to process the exchange the customer has to pack the product back to its original packaging and will have to paste a pink slip shared by us. we will take care of the pick-up
Please do not accept a shipment that shows signs of damage in transit. In an unlikely event, if you happen to receive incorrect or defective merchandise (style, size, color, quantity, functioning), please get in touch with us within 24 hours at email@example.com or +91 8411832121 (Monday to Saturday 10 am to 6 pm IST or +5:30GMT).
The quality control team will evaluate and then initiate a replacement on the same. We apologize in advance for any issues you might face and look forward to helping you replace your items at the earliest.