Privacy Policy
Updated: January 2026
A. DATA COLLECTION & CATEGORIES
1. Information You Provide: We collect personal data that you voluntarily provide when you place an order, sign up for our newsletter, or visit our stores in Pune, Mumbai, and Delhi. This includes your name, email address, phone number, shipping/billing addresses, and size preferences.
2. Automated Data Collection: When you visit our website, we automatically collect certain "Device Information" using cookies and pixels. This includes your IP address, browser type, and how you interact with our site to help us improve your shopping experience.
3. Payment Information: To ensure your security, JODI does not store your credit or debit card details. All payments are processed through secure, PCI-DSS compliant third-party gateways.
B. HOW WE USE YOUR DATA
1. Order Fulfillment: We use your personal data to process payments, arrange for shipping, and provide you with invoices and order confirmations.
2. Customer Support: Your information helps us respond to your requests via WhatsApp (+91 91727 90033) or email more effectively.
3. Marketing Communications: With your explicit consent, we may send you updates about new collections, store events in your city, or exclusive "Ready to Ship" alerts via Email, SMS, or WhatsApp. You can opt-out at any time.
C. SHARING DATA WITH THIRD PARTIES
1. Service Providers: We share your data with trusted partners who help us operate our business, such as Shopify (our platform), DHL/FedEx (shipping), and our payment processors.
2. Legal Compliance: We may share your information to comply with applicable laws (such as the DPDP Act 2025) or to respond to a lawful request or subpoena.
3. Business Transfers: In the event of a merger or sale of the brand, your personal information may be transferred to the new owner to ensure the continuity of the service.
D. YOUR DATA RIGHTS (DPDP ACT 2025)
1. Right to Access & Correction: You have the right to request a copy of the personal data we hold about you and to ask that any inaccuracies be corrected.
2. Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data from our systems. Please note that we may retain certain information if required by law (e.g., for tax or audit purposes).
3. Right to Withdraw Consent: You can withdraw your consent for marketing at any time by clicking "Unsubscribe" in our emails or messaging us directly.
E. DATA SECURITY & RETENTION
1. Security Measures: We implement industry-standard technical and organizational measures to protect your data against unauthorized access or loss, including 128-bit SSL encryption.
2. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by Indian law.
F. COOKIES & TRACKING
1. Use of Cookies: We use cookies to remember the items in your cart and to analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit some website features.
G. CHILDREN’S PRIVACY
1. Age Limit: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such data has been collected, we will take immediate steps to delete it.
H. CONTACT OUR DATA OFFICER
1. Grievance Redressal: For any questions regarding your privacy, data requests, or to file a complaint, please contact our designated Data Protection Officer:
- Attn: Privacy Team
- Email: orders@thejodilife.com
- WhatsApp: +91 91727 90033
- Address: ROW HOUSE NO 2, NITRON CLASSIC, ST. PATRICK'S TOWN, WANOWRIE, PUNE - 411013