KOI FISH MUGS - SET OF 2
Adorned with happy koi fish painting, this set of two delicate mugs celebrate the magical charm of this exotic element of nature, stylised with fine lines and intricate dots.
We put in our best efforts to achieve the details of our products as close to the mentioned specifications. However, there might be minor variations from one piece to the other, as all our products are handmade and hand-painted. Sometimes, glaze crazing on the surface may occur after a period of time, as it is the natural tendency of stoneware material.
It is safe to use in the microwave and dishwasher. Although, we always suggest you wash these beautiful pieces gently with soap and a sponge.
This piece is made to order and will take 15 days to be shipped out. We know this is a long time, but it is a time-consuming process as each piece is handcrafted and hand-painted.
Due to the fragile nature of ceramics, as a policy, we do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.
In case there is any damage in transit, you need to notify us with an email within 24 hours of order delivery with proper images of the damaged box and we will replace the damaged product.
Please do not accept a shipment that shows signs of damage in transit. In an unlikely event, if you happen to receive incorrect or defective merchandise (style, size, color, quantity, functioning), please get in touch with us within 48 hours at firstname.lastname@example.org or +91 8411832121 (Monday to Saturday 10 am to 6 pm IST or +5:30GMT).
The quality control team will evaluate and then initiate a replacement on the same. We apologize in advance for any issues you might face and look forward to helping you replace your items at the earliest.